FAQ’s

Here are some of our frequently asked clean questions or feel free to contact us.

What can we clean?

We are able to pressure clean pretty much anything. We specialise in driveways, patios & decking but we can also clean brickwork, pathways, and fences. Learn more about us here.

What is your minimum charge?

The minimum charge to come out and clean is £100. This does not include the re sanding of a block paved driveway. Our minimum charge to clean and re sand a block paved driveway is £150. This covers block paved driveways up to 50sqM in the BR area.

Please be aware we offer a professional cleaning service using top spec professional grade equipment. We do not use a cheap, low power DIY style pressure washer. With the ever increasing running costs, material prices and waste disposal fees, we have to have a minimum charge in order to warrant the time involved in undertaking them.

Are you insured?

Yes, we have full public liability insurance for high pressure cleaning.

I have a block driveway, is this a problem?

No, we can clean any kind of drive, whether it’s block, crazy, natural, concrete, tarmac or good old slab paving. The price is the only thing that may differ between types of driveway, as some are more labour intensive. Block paving needs re sanding after cleaning. This process ensures the blocks don’t move which can cause loose bricks. 

Do you offer a weed-free guarantee?

It’s impossible to provide a guarantee against weeds, due to the nature of certain paving, and the environment. Weeds will appear wherever there is a suitable area to grow in. If you have cracks in your paving then this is a susceptible place for weeds to grow. Cracked or broken mortar is a haven for weeds. Block pave jointing sand can remain damp for long periods of time. The use of sealers and polymeric sands can help “reduce” weed growth, but there is no 100% prevention method. Sealed joints and polymeric sands can crack under heavy traffic. Once a joint has cracked it opens it up to weeds. A regular weed killing regime should keep weeds at bay. Unfortunately, due to licensing laws we are unable to apply weedkillers.

Can you clean the crossover?

The crossover, or section of paving leading from the road up to your property is usually council land. Although these areas can get very dirty we are unable to clean them due to the fact they are council property. If the crossover forms part of a pedestrian pavement, these walkways can only get maintained by the council or their approved contractors. If the crossover is part of your land boundary then it will say this in your title deeds. These are usually associated with driveways which have no pavement. Different councils have different rulings on this. Since our main council is Bromley, we have sought written clarification on this issue. Their response was not to clean them on the grounds of safety.

Can you do repairs?

Yes, we can carry out minor repairs to most areas. See our dedicated repairs pages.

What areas do you cover?

We’re based in Bromley, Kent. Covering all BR post codes and most of Kent. We can travel out of area but it depends on the job. We don’t cover any London post codes. Have a look at our service area page.

Do you clean all year round?

Yes we can. Yet, the weather can have a massive impact on cleaning block paving or decking. Cleaning a deck area is not a problem but it needs to be warm and dry to re-treat it. Block paving is very similar, the actual cleaning is not an issue. The area has to be dry in order for the fresh sand to drop into the joints, you don’t get much chance through the winter. If the area is damp, the sand won’t fill the joints leading to open gaps and potential shifting blocks. As a guideline, decking is best cleaned and treated from late April through to early September. Block paving is best done from mid April until end September (weather permitting)

Can you seal my drive/patio?

We have currently ceased offering a sealing service. Getting a driveway sealed correctly needs the right conditions. Unfortunately over the past few years getting driveways and patios sealed in a timely manner has been hard and stressful. This leads to lost time and significant financial expense, for the time being we have decided to stop offering this as one of our services. Products have rocketed in price and it has now become very expensive to seal properly. Its a lot cheaper to have it professionally cleaned every 2-3 years. Have a look at our sealing page.

Can you remove lichen (black spots)?

Yes, we can. We use a form of biocide to remove lichen spores. It’s a very cost effective way to remove those pesky spots. Don’t spend hundreds on so-called “miracle products”. Have a look at our lichen page for more information on this very common problem. Please not however that our deep clean service will not remove stubborn lichen spores. It can help with minor spots but deep heavy spores will be unaffected by a deep clean. This requires the full lichen treatment service.

Can you remove oil stains?

Not usually, it’s very hard removing oil stains fully. Modern semi and fully synthetic engine oils are extremely hard to remove. We can usually remove the dark discolouration, however a visible ghosting is often left behind.

Do you use chemicals to clean?

We only use water to actually pressure clean your drive or patio. If there are any stains on the area such as oil, then we may need to apply a form of stain remover to try and lift the stain. Not all stains are removable, especially if they’ve sat for a long time. We will do our best to remove or reduce the appearance of any staining, although this depends on how bad the area is. A ghosting is usually visible after cleaning long term stains. Pressure cleaning will remove moss and surface algae, for deep dirt the use of a biocide is best. We avoid brick acids as they contain harsh chemicals which can damage stonework. We do need to use a chemical when treating lichen, heavy lichen doesn’t come out with pressure alone.

Will you be using my electricity?

No. Our pressure washing system uses a state of the art petrol driven engine. It doesn’t need any source of electrical power. The only time we may need an electric supply is if you have drainage issues. We may need to get our wet vac out to clear pooling water, the large vac requires and electric outlet.

What about water?

In order for us to clean we need a source of water. A regular size van isn’t capable of carrying enough water to clean large areas. We will need access to a water source, like an outside tap. You won’t need any special connections as we carry these on the van. We carry approx 400L of water on board, so we can start work without waiting for a tank to fill up. It’s hard to say exactly how much water we will use. As an approximation, a 100sqM block paved driveway will use around £2.80 in water, however, that really depends how dirty it is.

Can you clean my conservatory or my house roof?

Unfortunately not, high pressure can damage the seals on your conservatory roof. Residential roofs need cleaning from the top down. This helps prevent the water from getting forced under the tiles and causing a leaky roof. There’s specialist equipment needed to carry out roof cleaning. Suitable safety equipment such as scaffolding, cherry pickers and harnesses are a must. Appropriate “working at height” public liability insurance is also needed. In reality roof cleaning is generally not a good idea.

What’s your guarantee?

We guarantee to do a good job. Our aim is to ensure that you are happy with the finished result. What we can’t guarantee is how long your area will stay clean for and how long before weeds will re-grow. So many factors will come into play, such as the time of year and how much traffic that particular area gets. You can’t expect a cleaned driveway to still look clean 8 months to a year later, especially in England. See the Service’s page for more info.

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